Delivery & payment

Product delivery
For Romania, the products are shipped by express courier (Fan Courier). For deliveries in the Fan Courier coverage area, shipping is free for orders over 250 lei or 20 lei for orders with a lower value. For deliveries outside the coverage area, the delivery cost will be communicated on a case-by-case basis.
You will receive the package in about 2 working days. If you are in hurry, contact us and we will try to find quicker solutions.

There is also the option to personally pick up the order every day (Tuesday - Friday) between 11 am and 4 pm in the showroom ~ Transilvaniei 3, Bucharest. If you want to opt for this method and still do not fit in the time slot, write us to make sure that are around. 

We ship internationally. The cost is calculated at checkout. 


Payment
You can pay by card online, cash on delivery or by bank transfer, choose the type of payment when you place the order.

Card
The payment is made securely in 3D Secure via Mobilpay (Netopia). Cards accepted: Visa and Mastercard.



Cash on delivery (COD)
When you pick up the package from the agent, you will pay the value of the ordered products, including the shipping fee, the same amount that is confirmed immediately after placing the order.

Bank transfer
You can also pay by bank transfer after we confirm your order online, email or telephoner. The delivery of the purchase is made after we have received the payment confirmation. The deadline for payment is a maximum of 3 days (confirmation of payment by our bank). Orders that do not meet the deadline will be canceled.
Details for payment by bank transfer are:
SC Cajukids SRL
IBAN RO10INGB0000999907701755
ING Bank.

Complaints
For any problem related to the contents of the package, please contact us within 2 days after the receipt. We assure you that we will do our best to solve any inconvenience, as long as it is in our power.